The National Retail Federation Foundation/American Express Customers’ Choice survey, conducted by BIGresearch, has announced the top 10 retailers with the best customer service and policies. The survey of 9,291 shoppers named Amazon.com, JCPenney, Kohl’s Department Stores, Lands’ End, L.L. Bean, Newegg, Nordstrom, Overstock.com, QVC and Zappos. The official ranking of each retailer will be announced […]
The National Retail Federation Foundation/American Express Customers’ Choice survey, conducted by BIGresearch, has announced the top 10 retailers with the best customer service and policies. The survey of 9,291 shoppers named Amazon.com, JCPenney, Kohl’s Department Stores, Lands’ End, L.L. Bean, Newegg, Nordstrom, Overstock.com, QVC and Zappos. The official ranking of each retailer will be announced at NRF’s Annual Retail Industry Luncheon on January 11, 2011.
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